Our Return Policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied with your clothing item(s) for any reason, you may return them within 30 days of the purchase date for a refund or exchange.
Conditions for Return:
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Returns must be accompanied by the original receipt or proof of purchase.
- Certain items such as underwear, swimwear, and personalized/customized items are not eligible for return unless defective or damaged upon receipt.
Return Process:
- Contact our customer service team at [contact email/phone number] to initiate the return process and receive a return authorization.
- Pack the item(s) securely in the original packaging (if possible) and include the completed return form.
- Ship the item(s) back to us using a trackable shipping method of your choice.
- Once we receive and inspect the returned item(s), we will process your refund or exchange within [number of days] business days.
Return Shipping:
- Customers are responsible for return shipping costs unless the item(s) received are defective, damaged, or incorrect.
Refunds:
- Refunds will be issued to the original method of payment.
- Please note that it may take several business days for the refund to reflect in your account, depending on your financial institution.
Exchanges:
- Exchanges are subject to availability. If the desired item is not available, a refund will be issued instead.
Questions or Concerns: If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer service team. We're here to assist you!
